Diversion Coverage

All operators must have a sufficient set of en route alternate airports

Key Alternate Airports Requirements (FAA Provisions)

Must be certified under FAR Part 139, or meet equivalent criteria if outside FAA jurisdiction

Must be suitable to safely operate the aircraft, i.e., runway of sufficient length, width and strength (ref FAR Part 121)

Must have a minimum of ARFF Index A (FAA) or Category 4 (ICAO) response capability within 30 minutes

Must have field reporting conditions (NOTAMS), hourly weather reporting (METARS) and an instrument approach other than GPS

Airport must be available but does not need to be open all hours of the day

Each airline makes its own airport assessment based on their operational needs, aircraft type, flight planning requirements, and other factors.

Diversion Planning and Preparedness

Diversion program tailored to your airline's specific needs, including assistance with planning for specific aircraft-type requirements

Assistance and participation in diversion planning, training and exercise

24 HR Support Center

English-speaking coordinator trained in diversion operations (where available)

Ongoing airport evaluation, auditing, and revision of ground handling services and equipment

Continuous updates of airport services and contact information

Current and future availability of airports based on privileged information

Ground Handling and Passengers Support

  • English speaking coordinator at Russian alternate airports
  • Passengers and crew assistance from landing to departure:
    • transportation
    • lodging
    • meals
    • communications
    • security
    • baggage and cargo loading/unloading/storage
  • Aircraft ground handling services:
    • refueling
    • complete ground handling
    • meals
    • de-icing
    • security
  • Credit for fueling and other services to established clients
  • Assistance with airline rescue flight arrangements

Geographic Areas of service specialization

EASTERN EUROPE

RUSSIA

CENTRAL ASIA

CHINA